I sincerely could not have asked for a better experience. I had a frozen pipe burst in two places on Christmas Eve night. The day after Christmas, the morning of 12/26 I started calling every local plumber. After a list of 10-12 plumbers that didn't answer or were busy for the next couple of days, thankfully I reached Big Dave's. Dave showed up timely as promised, found the leaks and repaired efficiently. Despite it being the day after Christmas and having a busy schedule he also took the time to make a couple of smaller repairs to faucets that were needed. Customer service is somewhat hard to come by these days and I am very grateful for Big Dave's coming to the rescue and a special thanks to his wife, Mrs. Big Dave for answering my call so early the day after Christmas. I will be recommending your service for sure. Thank you!